When and how will I be invoiced? / Why haven’t I received an invoice?
You will be invoiced via email approximately 6- 8 weeks prior to the program arrival date for your term of attendance (4 to 6 weeks for Summer terms). If you have not received an invoice then review the following:
If your school is one of our partner institutions, then it’s possible that SiPN has an agreement to invoice your school rather than you. To confirm this, please contact our Office at firstname.lastname@example.org
Please check the junk mail filters on your email account to allow invoices from email@example.com to be received
Check your ‘Pre-application’ form in Online Registration and verify you entered your email address correctly
Why did I receive an invoice when I thought my school was paying?
Invoices are issued based on the specific billing agreements we have with institutions. If you don’t believe you were supposed to receive an invoice, please check the section above (“Billing Procedures”)
When is full payment due?
Full payment is due 30 days from the date your invoice was issued. If your invoice was issued within 30 days of the official program arrival date, then payment is due no later than the arrival date.
Is there a payment plan? / What if I am paying with Financial Aid and it isn’t disbursed by the due date?
Please refer to the section (“Billing Procedures”)
If you are unable to pay the total amount due by the due date and are not receiving financial aid, then please contact Margarida Carvalho (SiPN’s billing coordinator) at firstname.lastname@example.org with the exact specifics of your situation. In exceptional cases, written permission by SiPN to postpone part of the payment may be arranged. Payment of all fees must take place by the end of the Arrival Orientation Program or students may be dismissed from the program.
How do I pay / what payment types are acceptable?
Refer to section “Billing Procedures”
Program fees payments are accepted only via ACH bank transfer or by check in US$ ONLY. Credit card payments are not accepted for Comprehensive Tuition, Housing or Residence Permit fees. For Domestic wire transfers via Citibank New York your bank must include the SWIFT code CITIUS33 even if it’s listed in the comments section of the wire transfer form. Though the SWIFT code is usually used for international wires, in this instance it is what tells Citibank that the funds are meant for SiPN.
The SiPN Refund Policy regarding program cancellation is as follows:
- If you withdraw 31 days or more prior to the arrival day specified for your term of attendance, we will refund 100 % of the total program cost, except the non-refundable deposit of US$ 350.
- If you withdraw 30 days or less prior to the arrival day as specified for your term of attendance we will refund 50 % of the total program cost, except the non-refundable deposit of US$ 350.
- If you withdraw on or after the arrival day no refund will be issued.