Billing Procedures

Please read the information below carefully about how to send secure payments to SiPN, depending on which of the three billing scenarios pertain to you. If you are still unsure which arrangement applies to you after reading this information, please contact your home school study abroad office for clarification.

  1. The student is billed directly for all program fees,
  2. The school is billed for a portion of the program fees, and the student is billed for the remainder,
  3. The school is billed by SiPN for all program fees.

1. THE STUDENT IS BILLED FOR ALL PROGRAM FEES:

If your school does not have a pre-existing billing agreement for your program you will receive a bill.

  • Waiting on Financial Aid? If you are unable to pay your fees by the payment due date listed on your bill because you are waiting on financial aid from your home school, we will wait until those funds are disbursed, but you MUST complete a SiPN Financial Aid Deferral Form (insert link here). You may submit the deferral request at any time, but it should be received at SiPN no later than the payment due date listed on your bill. This form does require certification from your home school financial aid office, so please be sure to allow enough time for them to complete their portion of the form. The form can then be scanned and sent to us by email at [email protected]  or faxed to 001 +351 21 392-8772
  • Is there a payment plan? We do not typically offer payment plans due to the amount of expense incurred on behalf of the students prior to their arrival. If you are unable to pay the total amount due by the due date and are not receiving financial aid, then please contact Margarida Carvalho, SiPN Billing/Payments Coordinator at [email protected] with the exact specifics of your situation. In exceptional cases, written permission by SiPN to postpone part of the payment may be arranged. Payment of all fees must take place by the end of the Arrival Orientation Program or students may be dismissed from the program.
  • If you receive a bill and believe that your school should be paying the fee, please contact your school’s study abroad office to verify their billing arrangements for your program. If they tell you that they should be receiving the bill, please have them contact Margarida Carvalho, SiPN Billing/Payments Coordinator at [email protected], in order to clarify the situation—this contact/explanation must come directly from your school in order for any changes to be made, and you will be held responsible for any fees for which you are billed directly unless your school notifies SiPN otherwise. SiPN is willing to sign consortium or partnership agreements to facilitate whatever billing arrangements your school requires.

 

2. THE SCHOOL IS BILLED FOR A PORTION OF THE PROGRAM FEES, AND THE STUDENT IS BILLED FOR THE REMAINDER:

Many of our partner institutions will cover the Comprehensive Tuition fee for academic year programs, but request the student be invoiced directly for the Comprehensive Housing Fee and/or the Summer Program Fees. If you received an invoice for one or both of these fees, then it is most likely a result of the billing arrangement with your school. If you still have questions, please contact your school’s international programs office or SiPN’s Billing Coordinator, Mrs. Margarida Carvalho at +351 21-393-5825 or via e-mail [email protected] 

The two most common arrangements are: (1) Only tuition is billed through your school, and all other fees are billed to you directly; or (2) you pay SiPN the Program Deposit fee of $350, but all other fees are billed through your school. (These are the most common, however, there are a number of different “split bill” configurations.)

 

  • Waiting on Financial Aid? If you are unable to pay your fees by the payment due date listed on your bill because you are waiting on financial aid from your home school, we will wait until those funds are disbursed, but you MUST complete a SiPN Financial Aid Deferral Form (insert link here). You may submit the deferral request at any time, but it should be received at SiPN no later than the payment due date listed on your bill. This form does require certification from your home school financial aid office, so please be sure to allow enough time for them to complete their portion of the form. The form can then be scanned and sent to us by email at [email protected]  or faxed to 001 +351 21 392-8772
  • Is there a payment plan? We do not typically offer payment plans due to the amount of expense incurred on behalf of the students prior to their arrival. If you are unable to pay the total amount due by the due date and are not receiving financial aid, then please contact Margarida Carvalho, SiPN Billing/Payments Coordinator at [email protected] with the exact specifics of your situation. In exceptional cases, written permission by SiPN to postpone part of the payment may be arranged. Payment of all fees must take place by the end of the Arrival Orientation Program or students may be dismissed from the program.
  • If you receive a bill and believe that your school should be paying the fee, please contact your school’s study abroad office to verify their billing arrangements for your program. If they tell you that they should be receiving the bill, please have them contact Margarida Carvalho, SiPN Billing/Payments Coordinator at [email protected], in order to clarify the situation—this contact/explanation must come directly from your school in order for any changes to be made, and you will be held responsible for any fees for which you are billed directly unless your school notifies SiPN otherwise. SiPN is willing to sign consortium or partnership agreements to facilitate whatever billing arrangements your school requires.

 

3. THE SCHOOL IS BILLED BY SiPN FOR ALL PROGRAM FEES:

In this instance, you will be billed for all fees related to your program by your home school because SiPN has a pre-arranged billing agreement with them. In this case, you will not receive a bill for program fees from SiPN.

 

  • If you receive a bill and believe that your school should be paying the fee, please contact your school’s study abroad office to verify their billing arrangements for your program. If they tell you that they should be receiving the bill, please have them contact Margarida Carvalho, SiPN Payments Coordinator at [email protected], in order to clarify the situation—this contact/explanation must come directly from your school in order for any changes to be made, and you will be held responsible for any fees for which you are billed directly unless your school notifies SiPN otherwise. SiPN is willing to sign consortium or partnership agreements to facilitate whatever billing arrangements your school requires.

 

IMPORTANT INFORMATION FOR ALL STUDENTS RECEIVING AN INVOICE DIRECTLY FROM SiPN:

  • Students receiving bills directly from SiPN are typically billed 2-3 months prior to departure for their program, depending upon when they were accepted, and after they have sent in their deposit fee of $350.
  • Once created, student bills are only accessible via the student’s SiPN account. Students will receive an email notification when their bill is made available. You must notify SiPN’s Billing Coordinator, Margarida Carvalho, if you want your bill mailed to another address or contact.
  • Payment, for any portion of the program fees billed directly to you, is due in full 30 days from the date of the student bill [unless you’ve been approved for a Financial Aid Deferral]. For now, we are not accepting credit card payments, only direct bank to bank transfers or personal check. You can avoid paying your bank’s ACH wire transfer fees by setting up SiPN as a new vendor in your e-banking bill pay service, and then simply paying us like you pay any other bill. Please note your account number and name on your payment slip.
  • Deposit payments made via bank transfer or check during the application process will be reflected on your student bill.
  • If circumstances arise that prevent you from being able to attend your program, please send an email to [email protected] to notify your decision to cancel. SiPN must receive your cancellation request in writing to update our records. You will continue to receive bills and emails from SiPN and your status will remain as an active participant until we receive your written request of cancellation/withdrawal.
  • If you decide to defer your acceptance to a later term, you must decide to do so no less than 30 days prior to the advertised arrival date for your program, or else risk the $150 late change fee detailed above in the section Program Payments and Deposits. However, you will be eligible to have your paid program deposit credited toward a future term of study. (Please also be aware that your home school may have their own fees and withdrawal policies for which you will be held responsible, in addition to SiPN’s policies.)
  • If, after you receive your bill from SiPN, you are still unsure of this process or if you don’t believe that your bill correctly reflects the fees to be billed directly to you, please contact Mrs. Margarida Carvalho, SiPN’s Billing Coordinator, [email protected] or via 001 351 21 392-8772 (Portuguese number)

Deposits and payments are made in US dollars to our bank account at Citibank in New York. The remittance information is as follows: